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This glossary

IMRG has created this glossary of common e-commerce and logistics terms and definitions as part of membership service, and Fulfilment Guide has indexed it and converted it into interactive form for you. We are pleased to make it available online on IMRGs behalf.

Its purpose is to provide a consolidated point of reference for terms you may come across in logistics or e-commerce.

The definitions have been drawn from sources across the globe, including various industry sectors and regulatory bodies.

Some definitions have been added or updated to reflect the realities or experiences of e-commerce communities more closely.


If you spot mistakes or ambiguities, or would like to suggest additional terms to include, please contact us using the details below.



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IMRG Fulfilment Glossary




This glossary has been assembed in good faith from the best available sources, and is offered as a free service to visitors to this web site.


However, neither Spice Court Publications nor IMRG (Interactive Media in Retail Group) can accept any responsibility whatsoever for the accuracy of the definitions contained in the glossary, or for any consequences arising either directly or indirectly through a reliance on the information contained in it, or an assumption that it is correct.


If you have any doubts about the definitions in the glossary, or are unclear about the meaning of the information it contains, you are urged to seek alternative advice from other sources.


The compliers would welcome any feedback you may have on the glossary, and would particularly like to be notified of any mistakes. Please contact us using the details below.




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Spice Court Publications (the publisher of this web site)
Spice Court, Plantation Wharf, London SW11 3UE.

Tel +44 (0)20 7924 1415.

Fax +44 (0)20 7924 2320.


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IMRG (the developer of the glossary)

2, Ching Court, 49–53 Monmouth Street, Covent Garden, London, WC2H 9EY

Tel +44 (0)20 3696 0980


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