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Join our campaign for a better home delivery experience!

Home | Delivery wish list | Carrier options | How do you rate? | If I'm not at home | Our campaign

We support ... 

 

 


 

 

 

How good are your delivery options?

You may have the best retail web site in the world, with the most attractive prices for customers, but are you actually delivering?

As a bit of fun, we’ve put together this page where you can check the fulfilment options you offer, and see how our computer rates you.

It’s all a bit tongue in cheek, and the algorithm behind it isn’t very sophisticated, but if nothing else it might focus your mind on the features you could be offering.

Enjoy!


IDIS and us

IMRG has been developing a delivery code of practice for retailers, carriers and consumers. We support that initiative, but our campaign takes it a little further.

• IDIS defines what you should be doing NOW.

• DPTP suggests some ideals we believe you should aim for.

Retailers: how do YOU measure up?

 

Click 'Rate my performance' for end-of-term report!

 Next-day

Carriers who offer this

 Next-day by 9/9.30

Carriers who offer this

 Next-day by 10/10.30

Carriers who offer this

 Next-day by noon

Carriers who offer this

 

 48 hours

Carriers who offer this

 3-5 days

Carriers who offer this

 5-7 days

 

 5-10 days

 

 28 days

 

 

 Nominated day

Carriers who offer this

 Not BEFORE given day

 

 2-hour time slots

 

 

 am or pm delivery

Carriers who offer this

 Evening delivery

Carriers who offer this

 Saturday delivery

Carriers who offer this

 

 Redelivery to customer requirement

 

 Support for an unattended solution

Carriers who offer this

 

 Grid of delivery slots related to date of ordering

 

 

Your delivery charges*

 

 Free

 £1-£5

 £1-£10

 £1-£20

 More

 

*Assume a medium-sized boxed item – eg DVD player.

 

 

 

 

 

This chart is just for fun. Your input is anonymous, even if you've logged into our forum. Your identity is not captured in this page.


© Spice Court Publications 2010