Outsourced fulfilment

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Featured suppliers

Access Fulfilment Ltd The Distribution Centre, Learoyd Road, New Romney, Kent Tel: +44 8700 601563 Fax: +44 8700 940227 www.accessfulfilment.com Lara Nicholson lara@accessfulfilment.com Company statement Access Fulfilment is an established company specialising in fulfilment and distribution both nationally and globally. Since our launch in 2000, our innovative services and quality results have ensured our growth into a leading fulfilment company. Our clients range from international blue-chip companies to smaller businesses in sectors including education, publishing, clothing, consumer electronics, health and beauty, e-tailing and DRTV on both a B2B and B2C basis. We successfully deliver to major retailers, wholesalers, schools and consumers, by pallet, parcel, direct mail and electronically. We offer web site design and hosting, total order processing, data capture, banking, customer services and after care, storage, packaging, warehousing (including bonded) and returns processing. Returns are an ever-increasing worry and our processing centre undertakes re-work, re-sale and disposal as required to ease this burden. We also offer a full range of business support services, including WEEE related activities, for which we hold our own registration, and VAT reporting. Access Fulfilment successfully integrates with our clients' and their customers' business processes, is fully EDI-compliant, and can tailor services to meet your objectives from a single project to a fully outsourced service support agreement. Back to top of page

Amethyst Group Limited 77 Mount Ephraim, Tunbridge Wells, TN4 8BS Tel: +44 (0)1892 705721 Fax: +44 (0)1892 705701 www.amethystgroup.co.uk Claire Muir cmuir@amethystgroup.co.uk Company statement Amethyst Logistics is a recognised leader in the provision of fulfilment services in the UK and is part of the Itochu Corporation, which operates in over 80 countries around the world. Partnership – Amethyst offers high-quality, integrated fulfilment services based on successful partnerships with clients, leading transactional web site providers and home delivery carriers. Pay As You Go – We operate multi-channel distribution centres in our 1.2 million square feet of shared-user warehousing providing flexible and variable cost services. We answer our clients' needs on a contract by contract basis to avoid passing on unnecessary costs in technology, warehouse space or carriage. Customer focus – We believe we can grow our business by helping clients grow their business with customers. In the fulfilment market success depends on stock and pick accuracy, timely delivery, cost efficiency, flexibility and robust scaleable technology all contributing to outstanding customer service. Back to top of page

DHL Exel Supply Chain Newnham Drive, Heartlands Business Park, Daventry, NN113YG Tel: 01327 308400 Fax: 01327 878975 www.dhl.com Nigel Spooner nigel.spooner@dhl.com Company statement DHL is the UK's leading two-man home delivery business, completing more than four million deliveries for our clients during 2007 – more than double the amount of our nearest rival. We cater for the supply chain and logistics needs of the biggest retailers on the high street including Argos, M&S, Next, Homebase, MFI and IKEA. We would like to talk to you about the range of solutions we can offer your organisation – locally, nationally and internationally. Back to top of page

DHL Global Mail The Avenue, Egham, Surrey, TW20 9AB Tel: +44 (0)1784 228 400 Fax: +44 (0)1784 228 401 www.dhlglobalmail.co.uk Amy Collins a.collins@dhlglobalmail.co.uk Company statement DHL Global Mail has set itself the aim of becoming the world's most innovative provider of international mail solutions. To this end we continue to expand our global network and enter new markets by acquisitions and strategic partnerships. We ensure that we meet our customers' needs by providing them with a wide choice of global products and services and an expanding range of value-added mail services. With a market share of 14 per cent DHL Global Mail is one of the world's two largest providers of cross-border mail services. DHL Global Mail's 'One to Any' service offers our customers unique international fulfilment options for their deliveries, to both business and home addresses around the world. Back to top of page

DMW Logistics Ltd Unit 1 Sutton Parkway, Oddicroft Lane, Sutton In Ashfield Notts, NG17 5FB Tel: +44 (0)1623 46 45 45 Fax: +44 (0)1623 46 45 44 www.dmw.uk.com Steve Weatherby steveweatherby@dmw.uk.com Company statement DMW Logistics provides a one-stop outsourced logistics service on either a shared-user or a dedicated contract basis. Key services include mail order and e-retail fulfilment as well as product reworking, gift packing and gift wrapping. The core skill services are provided in addition to full inbound, outbound and returns supply chain management services from a modern distribution centre in the Midlands. DMW operates Axida PPD fulfilment software, ensuring clients benefit from the very best in stock and order integrity and enabling a product order, pick, pack and despatch cycle measured in hours rather than days. With full web visibility, customer service support and exceptional attention to detail DMW is the ideal choice as your long-term e-fulfilment partner. Some of the UK's best known brands trust us with their reputation. Contact us today and find out why you should too. --------------------------------------------------------------------------- Back to top of page

docdata fulfilment Building 3 Windrush Park, Burford Road, Witney, Oxon, OX29 7EW Tel: +44 (0)1993 770600 Fax: +44 (0)1993 779002 www.docdatafulfilment.co.uk Andy Reedman, Amanda sales@docdata.co.uk Company statement docdata fulfilment provides fully integrated logistics and personalised distribution in the e-commerce sector. Our services include stock management, payment processing, order picking, collations and kitting, packaging, shipping, carrier management, returns logistics and call handling. The docdata group supplies international e-commerce solutions to market-leading companies through four specialised divisions: commerce, payments, fulfilment and media. Our collective motivation is in everything that we do: passion, inspiration, entrepreneurship and ingenuity. That is our formula for e-success. Back to top of page

Home Delivery Network Fallows Way, Whiston, Merseyside, L35 1RZ Tel: 08450 706030 Fax: 0151 290 8702 www.hdnl.co.uk Vickey Eggleston clientadmin@hdnl.co.uk Services include Next-day 48hrs Saturday delivery Company statement Home Delivery Network Limited is the UK's largest dedicated home delivery and collection service. With over 90 years' combined experience, Home Delivery Network Limited delivers parcels on behalf of major clients to every postcode, every day. A nationwide network of 62 parcel depots has the capacity to sort 120 million parcels a year under 25kg. Four specialist hubs handle larger items that require two people to deliver to the customer's room of choice. Home Delivery Network Limited's dedicated online tracking information enables clients and their customers to trace the progress of their delivery 24 hours a day, seven days a week, 365 days a year. Back to top of page

iMS Fulfilment & Distribution Unit 3 Horsham Trading Estate, Foundry Lane, Horsham, RH13 5PX Tel: +44 (0)1403 213440 Fax: +44 (0)1403 213441 www.imsfd.com Merrick Iszatt sales@imsfd.com Company statement IMS is an international fulfilment and distribution provider, based close to Gatwick airport in our new, custom-built and secure premises, with additional facilities in Dallas, Texas, USA. We are ISO 9001:2000 Quality Systems and ISO 14001:2004 Environmental Systems accredited and know that for your business to succeed, you need a reliable, flexible and proactive provider who can meet the increasing demands of your customers. We pride ourselves on our customer service and dedication to delivering on time, every time, whether it be single product shipment or international campaign. Our client base is diverse, and includes consumer electronics, agencies, customer loyalty promotion providers, education, healthcare, local government and a broad range of audio/visual materials. Through our in-house web-based client ordering system, we provide reports and spreadsheets accessible via your browser that include stock levels, stock transactions, orders shipped, tracking information and more. We are fully integrated to domestic and international freight carriers. This is coupled with the ability to provide seamless integration into our clients' systems, including APIs and XML. IMS Fulfilment and Distribution – The Total Solution. Back to top of page

International Logistics Group Ltd Logistics House, Charles Avenue, Burgess Hill, West Sussex, RH15 9TQ Tel: +44 (0)1444 871808 Fax: +44 (0)1444 871850 www.ilgroup.biz mikes@ilgroup.biz Services include Call centre services Payment processing Direct mail Deferred assembly/kits Home delivery (transport) Import/export Pick and pack Product sourcing Warehousing Web e-tail site Web development Own in-house software Company statement Since our formation in 1990 we have established ourselves as a first-class third-party logistics organisation. We provide fulfilment services for both blue-chip multi-national organisations and UK-based SMEs. Our capability extends across the B2C, B2B and retail sectors with a good understanding of the complexities and specific needs of each sector. Our IT infrastructure is readily integrated with our clients' systems, enabling our operation to become transparent via secure web access. Real-time stock information, order status, management reports and proof of delivery keep our clients ahead of the game. We have the capability to integrate into your supply chain at any stage by providing a full range of multi-modal freight forwarding, warehousing and distribution solutions. Our culture and willingness to go that extra mile set us apart from many organisations; these are supported by many of our clients, many of whom we have worked with for more than 10 years. Back to top of page

NYK Logistics (UK) Grange Park 1, Cheaney Drive, Grange Park South, Northants., NN4 5FB Tel: +44 (0)1604 748500 Fax: +44 (0)1604 748515 www.nyklogistics.com Claire Sivills askme@uk.nyklogistics.com Company statement NYK Logistics (UK) is a leading provider of flexible logistics solutions that meet customers' constantly evolving requirements. The company is part of a global network set up by the $18 billion Japanese transportation conglomerate, the NYK Group, with sites throughout Europe, North America, Oceania and Asia. NYK Logistics (UK) employs over 4,500 people nationwide at 32 locations and has a turnover of £370 million. Clients include blue chip companies within the automotive, consumer and business electronics sector, grocery, manufacturing, retail and healthcare industries. A comprehensive range of services includes contract logistics, dedicated or shared-user operations, just-in-time delivery, e-commerce, home delivery, dedicated postal solutions, logistics management and global freight forwarding. An extensive range of added value services cover Customs clearance, pick and pack, returns management and online POD (proof of delivery). NYK Logistics (UK) also offers solutions for take-back operations and reverse logistics expertise and is developing bespoke WEEE (Waste of Electrical and Electronic) and RoHS (Restriction of Hazardous Substances) related services. Back to top of page

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